Successful Public Speaking

I will be holding a few talks on Public speaking and how you can connect with people from the stage. Do you know that public speaking is the number one fear and is ranked higher than dying itself. But what if you could overcome that fear? What if you were to speak infront of audiences, how do you engage the audience and make them feel for you? Most people can speak, but how many actually do well? This little preview will help to share quick and useful tips that will accelerate your speaking capabilities and charm your audience!

Workshop Synopsis:

  • What you are missing out if you are not able to speak publicly.
  • Learn ways to emotionally connect with your audience from the stage.
  • Experience a speaking tip to overcome your fear of public speaking.
  • How to influence people from the stage and get them to constantly listen to you.
  • Learn different ways of starting a speech and how to end it well.
  • Learn the one important tip that will change your whole speaking style.

Workshop Details:

Workshop Date: 19th January 2012 (Thursday)
Workshop Duration: 2 hours (7:30pm to 9:30pm) (Registration from 7 pm onwards)
Workshop Fee: Complimentary
Workshop Venue: Wealth Directions Office (9 Penang Road #13-15 Park Mall S 238459)

Who needs to attend this workshop:

Those who desire to gain an unfair advantage over others, these could include professionals, leaders, sales personnel or anyone who wishes to improve public speaking and influence over people.

Registration:

To register for this workshop, please email your Name, Mobile Phone Number and email address to

coach (a) deepimpactonline (dot) com.   It is spelled this way to avoid automated spam.

Please email us ASAP to grab your seat now since there are limited seats.

About the speaker:

Kenneth Kwan is a keynote and motivational speaker employed by corporations to stir desire with their audiences. He has personally spoken to 6700 people and has travelled to 6 countries. Clients like Ministry of Manpower, Sime Darby, AIA, Ricoh, Immigration and Checkpoints Authority and many more have invited him to excite and inspire their staff.

He has also been featured over National Radio, 938FM and has eight articles featured in the Straits Times and HR magazines. He seeks to help you make an impact, not an impression.

What do people say about Kenneth Kwan:

“This program got me started to do something which I always avoid. It makes me face my greatest fear and I found that it is not so difficult after all.”

Chelsia Lim, Relationship Manager

“We may have witnessed great speeches but what Kenneth has done is to distill down the techniques so that we too can move and inspire from the stage.”

Serene Loong, Investor

 “It’s a really great experiential learning experience. Your techniques added my knowledge in these areas.”

Hendra, Software Development Engineer

Come and meet me in person and do register for this special workshop at. Include your Name, Mobile Phone Number and email address to

coach (a) deepimpactonline (dot) com

See you!

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Kenneth speaking to 220 Immigration Officers

Kenneth speaking to 220 Immigration Officers

Do you know that the number one fear in people is the fear of public speaking. It is ranked even higher than death itself. Speaking in front of people is already difficult, but how do you handle it when your audience throws at you challenging questions or even disagrees with what you say? What do you do when people start walking right out in the middle of your presentation?

As a speaker and trainer, I have my fair share of people disagreeing with me. When I speak at seminars or conference to hundreds of people at a time, there will always be that small bunch of people who will either say that they know it all or just cannot agree with me. There’s nothing we can do to them, but being prepared for such things is extremely important.

For most people, when others disagree with them, they tend to freeze and then fumble to get a right answer. Our brains are not naturally wired up to handle rejections and disagreements. Therefore, when this happens, a lot of people tend to blank out and not know how to react appropriately. In addition, when emotions set in, it is really difficult to give a clear answer to your audience.

Here are some scenarios that I have experienced before and hope that it will give you an insight on how I defuse potentially tough situations while maintaining credibility with the audience. Do note that the following is not rocket science but more of a way of doing things. I am not saying that it will always work but it has worked for me and I sincerely hope that it will work for you as well.

1.       A person stands up and disagrees with your certain parts of your presentation openly.

The first thing is to thank the person for their statements and then understand the reason behind the disagreement.

Why?

Firstly, we need to set a safe environment to allow people to express their views. If I were to thank a person for their views when they disagree with me, they will tend to be more relaxed and know that I acknowledge his/her views. The unseasoned speakers will tend to quickly disagree with the person raising their objections. This will make the person become defensive and find all ways to prove his/her theory to be true. This is unnecessary conflict we can avoid.

Secondly, I have learnt that if a person is disagreeing based on his or her experience/opinion, I will tend to allow and agree with that person. Why? This is because all our experiences in life are pretty much relative. I will usually say “That’s a valid viewpoint and you could be right. What I was sharing just now was based on what I experienced and found to be true to me.”

By painting a personal experience that I have personally found to be true and good, will quickly help others to know that if it works for me, it might work for you as well. Remember, experiences are never right or wrong. It is how we interpret the events and learn from it that makes it true.

Tip: Remember not to use absolute statements, eg. This is the ONLY right way to do things. You are actually inviting trouble.

2.       A person asks a question that you do not understand.

It is best to ask the person to repeat the question or rephrase it. After that, you can also rephrase the question and ask this person whether you have understood the question correctly. This is a simple process but yet a lot of Asians tend not to do it. We tend to just jump into answering the question without fully getting it.

Here’s a simple phrase I use:

“I heard your question but I don’t get it. Would you mind repeating the question or rephrasing it for me? I will appreciate it.”

Tip: Clarity is important before you reply. Ensure you are answering the right question.

3.       A person walks away out in the middle of your presentation.

We need to always focus on the crowd than allow a particular individual to affect us. Most people will tend to think that person particularly dislike/hate/_________ (fill in the blanks) their presentation and gets affected by it.

You have to remember that if the entire audience is still paying attention to you, we should not let a single person affect you. However, if you notice that more and more people start to leave, it is good to just ask what is happening. The worst thing as a presenter is to be oblivious to what is making people leave.

I had in a few times notice that people left and only to come back. This could because they had to take an urgent call or even need to go to the washroom. Take heart and not let it affect you. There are those who left and decided not to come back. The only thing I could do is to wish them well.

Tip: Consider the forest first before you look at the individual trees.

Conclusion:

Being prepared in advance is crucial to help you handle tough questions. I honestly think that you can only get better by doing it and wish you all the best in handling people’s behaviours and questions.

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How To Engage Your Audience On The Platform

 

Kenneth giving a talk on Service Excellence to Marketing Insititute of Singapore

Kenneth giving a talk on Service Excellence to Marketing Insititute of Singapore

I have been giving a lot of talks to corporate clients and know that even the most seasoned speakers sometimes have problems in engaging audiences. Most speakers I have seen are very content focused and do not focus so much on delivery. Sometimes, they do not make it a point to stir interest within their audiences. If you can truly engage the audience, they will love you and keep asking you back to speak for them.

Allow me to share with you some techniques that I personally use when speaking to crowds, as small as thirty, to hundreds of people. The techniques are pretty much the same and will definitely work. Master them and the crowds will adore you.

1. Processing

An effective tactic that I usually use is to get audiences to find someone and discuss with each other on what you have taught so far. This helps your audience to process and clarify with each other on what you have said.

Another method of processing is to give them some time to write down their thoughts. This helps an individual to consolidate their thoughts and write down key concepts or action steps that they can do immediately after your talk.

2. Create High Energy Movements

Using actions accompanied with words are a great way to stir the audience as well. This also creates an anchor where people can recall what you have said in an easy fashion because of the action. This also appeals to different learning modalities which basically separates people into the visual, auditory and kinestatic modes.

Getting people to raise their hands is also another great way to create movement. However, when you ask a question that requires them to raise their hands, make sure that you ask in a deliberate manner and wait for the response. Do not rush in to talk after you have asked a question so that the audience can respond to you.

If you have a large audience, your actions must be huge. This is so that people sitting behind are able to see your actions clearly.

Speaking to 220 Officers from Immigration Checkpoints Authority of Singapore

3.  Use Stories To Illustrate Your Points

Stories are extremely powerful in engaging and breaking down mental barriers that could have been erected by individuals. I really like compelling stories because they are able to put a face to the lesson that you want to put across. In addition, good stories speak to heart and open up avenues of belief and trust in what you have to say.

4.  Speak Loudly

Most people lose interest in a person speaking when they cannot hear them. How many times have you switched off simply because someone asking a question is not clear or loud enough for you to hear? Ensure that you are able to maintain clear voice modulation throughout your talk and you will get people interested in what you have to say.

5. Create Quotable Quotes

Every good speaker knows that they have to create good quotes that their participants will scribble furiously into their notepads. Every time I attend a seminar, there will be tons of quotes copied down. Whenever you have people quoting you, you have made a deep impact!

Conclusion

Speaking to crowds is not difficult but can be learnt and mastered. A usage of engagement techniques can make a normal person become very good in their delivery. I hope you find it useful!

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I have seen many people over time speak from the stage and yet lack the essence and stage presence in order to make a powerful speech that will impact people. As a trainer and speaker who has spoken to thousands of individuals, allow me to share certain concepts that will make you a very Desirable and Effective Speaker. Whether you are doing a small presentation or a huge one, the principles are the same.

1. Know the WIIFM

Do you know what is the greatest FM station in the entire world? Its WII FM station. It basically stands for “What’s In It For Me”. Most presenters start by sharing a joke or telling a story, while this is good, it does not usually get the buy-in from the audience right from the beginning. Speakers should try immediately start by addressing why the audience should listen to them (WIIFM). It can come in the form of presenting a problem and making it clear that it is a BIG problem. Once the audience agrees with you and find that they need the solution, they will know that they have to listen to you.

2. Create Empathy by Sight

Most speakers do not maintain enough eye contact with their audience. They speak to audiences, but do not take time to scan the audience when they are talking. Scanning is very important as it helps the audience know that you acknowledge their presence. A simple technique that I teach my participants is to pick three persons in the audience; one on the extreme left of the audience, centre and the extreme right. When you talk, slowly move your head from left to right, pausing for three seconds before you move to the next target person. Look out for the eyes of each person. When a person knows you are looking at him/her, they get attentive and listen closely to what you have to say.

3. Involve Participants In Actions

The more kinestatic you make your audience, they more they will enjoy it! Being kinestatic means that they are able to move their hands or legs, echo back what you have said, sharing what they have learnt with each other or patting each other on the back! These actions are important in creating energy in the room and you should us them throughout your entire program. They keep the energy level high and want to learn more.

4. Be Clear

One of the fastest way to lose an audience is to speak softly. It is important to know that audiences do want you to succeed. So, it is important to loose the inhabitations and articulate every word clearly. Test out how loud your speech is by asking the last person behind if they can hear you and give them permission to signal you if your volume of your voice were to dip.

Follow these principles on the stage or presentations and people will follow you. Start by making a Deep Impact today!

PS: I could be holding a seminar on “Training People to Speak from the Stage and earn Tons of Money Sharing Your knowledge”. Would that interest you? Email me at coach(a)deepimpactonline(dot)com if you are keen.

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